Question 1

How can I make a reservation?

Accepted Answer

You can make reservations through our online booking system, WhatsApp, or phone. Simply use the 'Book Now' button on our tour pages to easily create a reservation.

Question 2

What are the payment options?

Accepted Answer

No payment is taken during booking — reserving your spot is completely free. You pay the full amount on tour day at the meeting point, by cash or credit card.

Question 3

Are you a licensed travel agency?

Accepted Answer

Yes. Safari Kusadasi is operated by Orange Safari Travel Agency (TÜRSAB Licence No: 12039), licensed by the Turkish Ministry of Culture and Tourism and a registered member of TÜRSAB, the Association of Turkish Travel Agencies. You can verify our registration independently on TÜRSAB's official agency directory or by clicking the TÜRSAB verification logo in our website footer.

Question 4

What is your cancellation policy?

Accepted Answer

Full refund is provided for cancellations made up to 24 hours before the tour. No refund for later cancellations or no-shows.

Question 5

Do you provide transfer service?

Accepted Answer

Yes, we offer free transfer service from Kusadasi and surrounding districts. Just indicate your transfer request during reservation.

Question 6

Who can join the tours?

Accepted Answer

Anyone over 18 can join our tours. Teens aged 12-18 can participate with parental accompaniment. Some tours may have specific age and physical condition requirements.

Question 7

Do you provide equipment?

Accepted Answer

Yes, we provide all necessary safety equipment (helmet, goggles, gloves, etc.) for all our tours. We also offer personal lockers for your belongings.

Frequently Asked Questions

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